Thursday, 23 May 2019

Natalie Lamb and the APM Project Management Qualification: Leadership and motivation

Members of my team recently attended a course on project management so I borrowed the APM Project Management Qualification Study Guide (2014) to give myself a bit of an insight into project management and how it links into PhDs or other similar research. This post is part of a series of posts I have produced to better split project management into a few easily digestible sections. 


Why is good leadership important?
  • Prevents interpersonal conflict
  • Prevents high staff attrition rates
  • Makes it easier to recruit staff
  • Improves absence and sickness rates
  • Likely to produce a better quality of work

What makes a good leader?

  • “Leadership is the ability to establish vision and direction, to influence and align others towards a common purpose, and to empower and inspire people to achieve success.” APM (2012).
  • Help maintain and promote project’s vision
  • Have energy, drive and commitment to motivate the team
  • Reinforce positive relationships
  • Build a productive project and working environment
  • Raise morale with clear achievable goals
  • Act as a coach/mentor to encourage personal growth
  • Help resolve exceptional events
  • Provide productive and constructive feedback
  • Protect the project from unwarranted external criticism
  • Lead with a different focus at different times

Things staff need before they can be motivated
  • Supervision
  • Adequate work conditions
  • Acceptable company policies
  • Salary
  • Civility and professionalism in peer relationships

How to motivate staff
  • Achievement- being able to achieve at your job, having short clear definite targets
  • Recognition- having people seek your opinion
  • Work- enjoying your job
  • Responsibility- having responsibility for your work
  • Advancement- new challenges
  • Growth- e.g. new skills, contacts, career ambitions

How to motivate stakeholders

  • Stakeholder = has a vested interest in the outcome of a project
  • Process: identify, assess, develop, engage, manage
  • Identify- who are the stakeholders?
  • Assess- who are the influential people?
    • Use a stakeholder management plan to determine who are/who you want to be high power high interest stakeholders
  • Develop communication plans
    • Stakeholders may not want to be influenced
    • Stakeholders may not want to exert their power
    • Help may be needed to influence them
  • Engage and influence stakeholders
    • Enact the plan and make sure it worked
  • Manage stakeholder expectations
    • Better understand the risks, benefits and user requirements
  • Identify groups against the project
    • To acknowledge the influence of the organisation on success

Stakeholder Engagement Plan

Glossary
  • APM = Association for Project Management
  • Leadership  = the ability to establish vision and direction, to influence and align others towards a common purpose, and to empower and inspire people to achieve success. (APM, 2012)
  • Stakeholder- has a vested interest in the outcome of a project

References
  • Association for Project Management (2014), APM Project Management Qualification Study Guide, Association for Project Management, Buckinghamshire.
  • Association for Project Management (2012), Body of Knowledge, 6th edition, pp68, Association for Project Management, Buckinghamshire.